Sweet Korean Style

Sweet Korean Style

Shipping & Returns

Shipping

At this point of time we only provide shipping services throughout Malaysia.
Postage Fees
West Malaysia- FREE
Labuan - RM10 below purchase RM200
East Malaysia - RM 10 Flat Rate
Singapore - RM 50 Flat Rate
Your parcel will be delivery using POS LAJU.

Delivery Schedule

All orders will be shipped during working days & hours (Monday-Friday, except Malaysian Public Holidays) Estimate Time Arrival: 3-5 working days.

If we are unable to meet the estimated delivery time due to natural disasters or any other unforeseen factors or circumstances such as public holidays, we will not be held liable for any losses, liabilities, costs, damages or expenses arising out of late delivery.

Return Policy

Please inspect your item as soon as you receive it.

Incorrect items may be returned for an exchange, but you must send an email notification to return@ledenjewelry.com within 24 hours of receiving the item. We will complete your return process within 14 days, under the condition that you return the item to us in the original purchase condition, including all documentation.

Q: How can I make a return?

1. Take photos of the product from as many angles as possible. This is for our customer service records, & photos evidence that will help us to confirm the cause of damage to assist you more efficiently.

2. Within 24 hours of receiving your parcel, please email to return@ledenjewelry.com with the following information :

Your order number
Your name & contact number
Reason for exchange
Photos of the product & its damage

If the stock has run out for that design, we will make a refund into your bank account (including return shipping fee).
Therefore, please provide us with your bank details.

Once you have heard from us, we will advise you to return your item to our address:-

LEDEN JEWELRY
5-1, Jalan Dataran Villa Putra,
Dataran Villa Putra, Sungai Buloh,
47000 Selangor, Malaysia.

Do Provide us the tracking ID of the returned item too.

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